Privacy Policy

1. Introduction

Progressive Lash Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Appointment booking details and preferences
• Medical history and allergy information (for treatment safety)
• Payment information (processed securely by third-party providers)
• Communication preferences and feedback

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process appointments and transactions
• Send appointment reminders and confirmations
• Respond to your comments, questions, and requests
• Send you marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect website functionality.

7. Your Data Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Marketing Communications

With your consent, we may send you promotional emails about our services, special offers, and events. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: [email protected]
Phone: 07301 051 585
Address: Sandown Rd, Watford WD24 7UB